Is it possible to improve your recruitment agency through a phone system? It sure is.

Smooth Communications have signed an exclusive agreement to deliver an international VoIP platform, tailor-made for recruitment agencies to NI businesses.

VoIP is the buzzword for many organisations looking at their telecoms setup, in truth, they are all different and not a one size fits all solution. Here we will look at some key features that will instantly add value.

Integrations – 1 Pane of glass, for everything

Every business uses a mountain of different software providers, such as Microsoft, Zoom, CRM providers, etc. It’s paramount that all your systems talk to one another. 

Our hosted VoIP platform will empower your team to see everything from one pane of glass, even their text and WhatsApp messages. They simply open up their phone on the desk top and have everything at their disposal. If a client calls, their screen will pop up, and tell them who’s calling, when was the last time they called, who they previously spoke to. They can even listen to previous calls if you give them permission of course. All while logging it in your CRM.

1 License, 1 Price – Zero addons.

We often hear the challenge for most businesses making a decision in terms of telephony is they struggle to compare all the features and benefits from multiple providers. We have taken a different approach, every feature is included, as standard. 

When we say everything we mean everything.

Instant Messaging – Yeap

CRM integration – Of course

Softphone – Obviously 

Software integrations – Rodger that

You get the point by now, we hope